Privacy policy

Privacy Policy – Nucleus

We respect your privacy. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect basic details such as:

  • Name

  • Phone number

  • Address

  • Email

  • Order details

This information is only used to deliver your order and provide customer support.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Contact you for confirmation

  • Share shipping updates

  • Improve our products and services

  • Respond to customer inquiries

3. Data Protection

Your information is secure with us.
We never sell or share your data with anyone except:

  • Courier companies (for delivery)

  • Payment partners (when needed)

4. WhatsApp/SMS Communication

By ordering from us, you agree to receive:

  • Order updates

  • Delivery notifications

  • Support messages
    (We do not spam.)

5. Payment Safety

For online payments, we do not store your banking details.
All transactions are processed safely through secure gateways.

6. Cookies

Our website may use cookies to improve your shopping experience.

7. Changes to Policy

We may update this policy occasionally. Updates will be posted on this page.

8. Contact

For privacy concerns:
📞 WhatsApp: 0314 8824447
📧 Email: hellonucleus.pk@gmail.com