Terms and Conditions

Terms & Conditions

Welcome to Nucleus.
By accessing or using our website, placing an order, or purchasing any product from Nucleus, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

These Terms & Conditions apply to all users of the Nucleus website, including browsers, customers, and contributors of content. If you do not agree with any part of these terms, you may not use our services.

Nucleus reserves the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Information

We make every effort to display accurate product information, descriptions, and pricing. However:

  • Product colors, textures, or packaging may vary slightly from images shown.

  • Information on the website is provided for general use and does not replace professional medical advice.

Nucleus products are personal care items and are intended for external use only unless stated otherwise.

3. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR).

  • Prices are subject to change without notice.

  • We reserve the right to refuse or cancel any order due to pricing errors, stock issues, or suspected fraud.

Payment methods available on the website must be used lawfully and accurately.

4. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance.

  • Nucleus reserves the right to cancel any order at its discretion.

  • Orders may be canceled if incorrect information is provided, payment issues occur, or products are unavailable.

Once an order is dispatched, it cannot be canceled.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Nucleus is not responsible for delays caused by courier services after dispatch.

 

6. Use of Products

Customers are responsible for:

  • Reading instructions and warnings before use.

  • Performing a patch test where applicable.

Nucleus is not liable for misuse, allergic reactions, or adverse effects caused by improper use or individual sensitivities.

7. Intellectual Property

All content on this website — including text, images, logos, branding, and design — is the property of Nucleus and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Nucleus shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to damage, hack, or disrupt the website

  • Provide false or misleading information

Violation of these terms may result in restricted access or legal action.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Pakistan.

11. Contact Information

For any questions regarding these Terms & Conditions, you can contact us at:

📧 hellonucleus.pk@gmail.com
📍 Johar Town, Lahore