Nucleus 7-Day Return & Exchange Policy

🫡 Satisfaction Guaranteed

We want every Nucleus customer to be fully satisfied.
If something doesn’t feel right, you can request a return or exchange.

📅 7 Days to Decide

You have 7 days from the delivery date to submit a return or exchange request.

📦 Product Condition

To qualify, the product must be mostly unused, with at least 90% of the content remaining.

⚡ Fast Processing

All return and exchange requests are processed within 3–5 working days.

🚚 Delivery Charges

• Original delivery charges are non-refundable.

• Customers cover delivery charges for sending products back for an exchange.

🛡️ Damage, Leakage, or Wrong Product

If your order arrives damaged, leaking, or incorrect,
we will cover all delivery charges for the return or exchange.